ONLINE APPOINTMENT BOOKING FOR PET PARENTS
Save staff time and improve digital experience for your clients,24/7.
Allow clients to book appointments directly into your hospital’s calendar. Maintain flexibility and control over availability.
Why Appointment Direct™?
Reduce Staff Stress
More appointments booked online results in fewer phone calls. Allow pet parents to schedule themselves on your website and receive automatic email confirmations and reminders. Save up to 70% of staff time on those tasks.
Improve client digital experience
70% of pet parents prefer to book appointments online. Provide a convenience of booking after hours and/or mobile devices. Bring your hospital to the modern consumer standards.
Generate more business
Up to 20% of online appointments are booked by new clients. Attract more clients by allowing them to book appointments on your website, Facebook, Instagram or Google - the channels they find your hospital on.
Real time online booking
75% of millennials prefer to book their appointments online.
APPOINTMENTS
24/7 Online Scheduling
Your hospital has unique needs when it comes to scheduling appointments. Our software is specifically tailored to how your staff handles the existing process and calendar availability. 100% customized to each practice.
REAL TIME FREE SLOTS
Build a better waitlist
Cancelled appointments and no-shows can damage your practice’s bottom line and frustrate your staff.
Our virtual waitlist feature allows your clients to sign up to receive notifications of last minute openings. When another client doesn’t show up for an appointment or cancels at the last minute, we will automatically notify other pet parents offering up the open appointment.
Our virtual waitlist feature allows your clients to sign up to receive notifications of last minute openings. When another client doesn’t show up for an appointment or cancels at the last minute, we will automatically notify other pet parents offering up the open appointment.
EMAILS AND NOTIFICATIONS
Easy way to remind clients
Appointment confirmations and reminders are sent via text and email. These reminders help reduce your no-show and cancellation rates by an average of 34%.
Each message is customized to the specific appointment type, and can be sent out at any interval.
Each message is customized to the specific appointment type, and can be sent out at any interval.
CHECK-IN FEATURE
Simple Check-In Process
Even if you don’t set appointments, we help streamline your registration and check-in processes.
Appointment Direct™ offers a proprietary check-in feature that allows clients to see an estimated wait time, enter their information to reserve their spot in the queue, and get messages as their wait time decreases.
Appointment Direct™ offers a proprietary check-in feature that allows clients to see an estimated wait time, enter their information to reserve their spot in the queue, and get messages as their wait time decreases.
INTEGRATIONS
Integrations to over 85% of all Practice Management Systems
We play nice with the following PIMS. Appointment Direct™ automatically syncs online appointments to your PIMS without staff intervention.
No Risk VIP Treatment
Each one of your visitors deserves the best experience with your brand. Our service is on a month to month basis. We earn your and your clients’ trust each and every day. Get in touch to see how.
Each one of your visitors deserves the best experience with your brand. Our service is on a month to month basis. We earn your and your clients’ trust each and every day. Get in touch to see how.
