Completephone and communication solutions
Businesses choose Kontak to streamline communications that create a better experience for staff and clients.
Veterinary communication and staff productivity tools tailored to your needs
Voice + Data
Modern VoIP phone system that integrates with your Practice Management System, personalizes your clients’ phone experience, correctly attributes marketing campaigns and takes care of your online reputation.
24/7 LiveChat
66% of clients prefer to get their answers over chat vs making a phone call. Our agents are trained to handle inquiries specific to your organization, day and night.
Online Scheduling
Appointments generate revenue. Ease and convenience in which they are made directly correspond to the client satisfaction and retention.
SMART PHONES FOR SMART VETS
Wow clients and staff with ease of communication.
Say goodbye to the “Flintstones’ phone system” – Kontak Retriever integrates into your PIMS screen and helps you identify new and current customers, with helpful and actionable information at every call. Take an opportunity to impress your customers and make your staff more efficient.
SMART SERVICES
Improve digital experience and reduce phone calls.
We engage your clients on your web and social platforms through chat or SMS. Our agents handle most of their needs immediately, including an opportunity to book appointments and receive instant confirmations online (when appropriate). This reduces your staff workload and impresses your clients equally.
No Risk VIP Treatment
Each one of your visitors deserves the best experience with your brand. Our service is on a month to month basis. We earn your and your clients’ trust each and every day. Get in touch to see how.
What our customers say about us
Over the years, I have used many phone systems but none compare to Kontak Retriever. Being able to integrate our PIMS system has allowed us to make better marketing choices and learn more about our client's needs. As we grow EasyVet, I wanted a reliable system to offer and that's Kontak Retriever.
Tim Schoenfelder
CEO - Easyvet
Once we implemented Kontak, I was really surprised by the number of people that prefer to chat instead of talking on the phone. This has really helped reduce the number of phone calls to CSRs, which is especially important now with our curbside service. Thank you Kontak!
Alan Mafara, DVM
Anasazi Animal Clinic
Kontak has been a great decision for us. We are now available 24 hours a day 7 days a week for our clients. Multiple clients have commented on what a great service this is for our clinic to provide. I totally recommend Kontak to anyone thinking about doing chat.
Les Pelfrey
DVM - Stanley Vet Hospital
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